Communications Center

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The Outagamie County Public Safety Communications Center is the initial point of contact for citizens in need of assistance.  The Communications Division has 30 full-time telecommunicators, one part-time telecommunicator, six sergeants (shift supervisors) and one staff sergeant.

Telecommunicators handle all 9-1-1 incoming calls to the Sheriff's Department of requests for police, fire and/or emergency medical services.  The Communications Center dispatches:

12 law enforcement agencies
5 ambulance services
24 fire departments
12 first responder groups 


Please see our Annual Report link on the Home Page for detailed Communications Center statistics and additional information.