Family Court Services

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320 S. Walnut Street, Appleton
Wisconsin 54911-5985

Telephone: (920) 832-5660
Fax: (920) 832-4418

The information and forms on this site are for convenience purposes only, and may not represent the most current version.

Office Hours:
Monday - Friday: 8:00 a.m. - 4:30 p.m.

It is the mission of Outagamie County Family Court Services to provide mediation and evaluation services to parents who are unable to resolve legal custody, placement and periods of physical placement (visitation). Mediation is a confidential process and there are no recommendations made to the court. Custody mediation is defined as a dispute resolution process which parents, with the assistance of a mediator, attempt to work out issues regarding their child/ren. Parents have the capacity, authority, and responsibility to determine what is best for their child/ren. When parents are unable to resolve their disputes in mediation, an evaluation may be ordered by the Family Court. The evaluation is an in-depth assessment on the family including, but not limited to, areas of parents’ childhood, adolescence and adult life, relationship history, life since separation/divorce, and child/ren history. Recommendations are made to the court.

Legal advice is not provided.

Cost for Services:
  • Mediation: $200.00; ($100.00 each if court ordered). 
  • Custody Evaluations: $700.00 retainer fee paid upfront ($350.00 per parent);
    billed at $30.00 per hour.
  • Parenting Coordinator Program: $50.00 per hour. A $1,000.00 retainer fee is paid up front
    ($500 per parent). No fee waivers are available for this program.
"Children Caught in the Middle” Orientation Session
Promotes parents’ understanding on how to co-parent children in separate households.

Offered the second Thursday of every month, 12:30 p.m. to 3:30 p.m.

Covers areas of:
  • Child Development
  • Common Myths
  • Cooperative Co-Parenting
  • How to keep children out of parents’ battles.
The cost of this program is $10.00 cash at the door, and open to the public. Seating is limited, so you need to be registered ahead of time.

To register, please call (920) 832-5660 or send an e-mail to

Mediation Services:
  • Child Custody
  • Child Placement
  • Holidays
  • Vacation Periods
  • Transportation
  • Child Care
  • Right of First Refusal
  • Grandparent Visitation
  • Permission to Move
Child Custody/Placement Evaluations:
In-depth family assessment

Interviews may include:
  • Joint interviews with both parents
  • Individual interviews
  • Interviews of children
  • Interviews of significant others
  • Home visits (where applicable)
  • Recommendation made to the court regarding custody and placement

Parenting Coordinator Program:
Arbitrates non-custody and placement issues. Parents must both agree to arbitration and arbitration has to be court ordered.

Issues that may be addressed, but not limited to: interpret ambiguous orders; school district and programming; children's activities; day care; transportation and exchanges; participation of non-parent in placement periods; routines of children; medical/therapy needs, etc.

Obtain Forms Here:
Policies and Procedures [PDF]
Fee Waiver Application [PDF]
Mediation Order Form [PDF]
Mediation Request [PDF]
Payment Form [PDF]
Background Information Form

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